Please also include a note explaining what you would like us to do for you whether it is an exchange or refund. Please return goods to us either with original invoice or a photo copy so that we can identify your order. Please include a note even if already discussed by email or over the phone.įor goods that are faulty or have been incorrectly supplied we can offer a full refund including any shipping paid or an exchange if preferred. We operate a 30 day return policy and try to keep things as simple as possible.Īll goods should be returned to us in the same condition we sent them in and should always be unused, any returns we receive with signs that they have been used may be returned to the customer and a refund or exchange may be denied.įor goods that we have supplied correctly you are entitled to return these to us for a full refund (excluding any shipping paid) or an exchange if preferred. Usual shipping time for royal mail 2nd class is 1-3 working days but can sometimes take a little longer in some circumstances. Next day orders placed between 1.00pm Friday and 1.00pm Monday will be due for arrival on Tuesday. Next day delivery orders placed between 1.00pm Thursday and 1.00pm Friday will likely not arrive till Monday. Next day delivery is available for £6.66 plus VAT and will be made by DPD, DHL or Royal mail Special Delivery. Shipping will be charged at a rate of £3.00 plus VAT for all orders, shipping will be free of charge on orders with a value over £50.00 plus VATĪll UK orders will be sent by royal mail 2st class, heavier and higher value orders may be sent by DPD or DHL. Orders placed by 1.00pm will be dispatched same day.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
March 2023
Categories |